FAQ

In some cases it may help.


Index page | Maps for Windows-Mobile | Maps for Symbian | Buy a map


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Q). Wanted to buy, using my credit card, how to get the map then? how long it takes? Please explain the whole procedure.

A). To buy a map click here and follow the link that is opposite the credit card method.

  • Fill in your shopping basket (choose the maps you'd like to buy). There are maps in two different map formats, so it's necessary to pick up the mapping software that you use.

  • You'll see the total for your order, if it's correct, then press the "BUY NOW" button. Then you'll be redirected to the secure server for credit card payment. when the transaction is completed you'll receive by email (you entered in the form) the purchase details for your order with Transaction ID (TR #).
  • The access info to our download zone will be sent to you by that email as well. (usually within an hour).

    PLEASE NOTE:
  • Our working hours the European time (C.E.T. minus 1 hr). So if you made the transaction in the night hours you have to wait till the next morning As we open the access for download manually.
  • In other cases If you haven't recieve any reply from us within 4 hours, you should contact us by email (gpswildmap@inbox.com) and include in the email body the Transaction ID (TR #) that you received by email.

    ADDITIONAL DOWNLOAD INFO:
  • If you have a slow internet speed, we can split your order into segments by 2-5-10-25 MegaBytes (at your wish).
  • After you have the access info, you can download the order at any time, the server is opened 24 hours a day.
  • If you haven't downloaded the order within 48 hours, your download account will be suspended, and to resume it you have to contact us by email.



    Q). Download page, few tips

    A). Before the download, make sure that you disable (if any) the integrated into the browser additional downloaders (such as FlashGet, GetWright, DownloadMaster etc).

  • Below the "DOWNLOAD" button you'll see the amount of files you need to download.
  • Press the "DOWNLOAD" button once, then wait for dialog box to begin the download process. Use the "Save" botton to save the file into the desired folder. After the download process is complited, you may press the "DOWNLOAD" button again.



    Q). Where should I put the map code you sent me?

    A). If you use the older version of SmartComNavigator, please download and install the latest version (ver.1.06 or newer). at http://www.wild-mobile.com/

    Notice, as for some versions of SmartComNavigator the Voice pack goes separetely, also download the "voice pack", if needed.



    Q). I supposed to buy ozf2-map files, but downloaded one file with the RAR extension. What should I do now?

    A). For convenience of downloading your order was packed into the rar-archive, depends on how big is your order the rar-archive may contain two or more files (..part1.rar,part2.rar, etc). All you need is to copy all files into the same folder on your PC and unpack the archive by double-clicking on the first rar-file.

  • If you don't have the WinRAR installed on your PC, download and install it
    from http://www.rarlab.com/download.htm (the demo version is enough to unpack an archive)


     

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